Zinit B2B India Private Limited is a private limited company, duly incorporated under the applicable Indian laws, having its registered office at 1/22, Asaf Ali Road, Darya Ganj, Central Delhi, New Delhi, India, 110002 (hereinafter referred to as “We”/ “Us”/“Company/“Our” which expression shall mean and include its affiliates, successors and permitted assigns). The Company is engaged in the business of providing a software platform for B2B tenders (goods, works, and services), with the goal of making procurement processes transparent and fair (“Services”).

The Company operates through/ website https://zinit.in/ (“Website”) (hereinafter referred to as “Platform”). The Platform is an AI driven platform, made available to both, the supplier who shall participate in the tenders to be listed on the Platform (“Supplier”) and the bidder who shall list the tenders on the Platform (“Bidder”). The Supplier and the Bidder shall hereinafter collectively be referred to as “User” / “You” / “Your”. The use of the Platform is governed by the following terms and conditions (“Terms”) as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. You acknowledge and agree that You shall be subject to the policies that are applicable to the Platform and by mere use of the Platform, You shall be contracting with the Company and these Terms, including the policies, constitute Your binding obligations with the Company.

These are standard terms and conditions in form of electronic record in terms of Information Technology Act, 2000 and rules thereunder as applicable and provisions to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record does not require any physical or digital signatures.

By mere use of the Platform, You agree to be subject to the applicable rules, guidelines, policies, terms, and conditions and the same shall be deemed to be incorporated into this Terms and be considered as part and parcel of this Terms. We reserve the right, at Our sole discretion, to change, modify, add, or remove portions of these Terms, at any time without any prior written notice to You. It is Your responsibility to review these Terms periodically for updates / changes, unless stated otherwise in these Terms. Your continued use of the Platform following the posting of changes will mean that You accept and agree to the revisions. You acknowledge and agree that this is a legally binding agreement and is enforceable against You. As long as You comply with these Terms, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Platform. If You do not agree to these Terms, please do not access or use the Services provided through the Platform.

1.1. The Platform allows You to submit and access certain personal data (including but not limited to name, email address, contact number, gender, employee data, tender related data content or material provided by You) (collectively, “User Data”).

1.2. By submitting User Data to Us, You hereby grant, and represent and warrant that You have all rights necessary to grant, all rights and licenses to the User Data required by Us to provide the Services, including without limitation, features of the Services that enable You to share certain User Data with third parties through Our Service. You agree that We shall have the right to use, store, transmit, distribute, modify, copy, display, sublicense, and create derivative works of User Data. You hereby agree that the User Data may be transferred to, and maintained on, servers located outside India, but only to jurisdictions permitted by the Government of India under Applicable Laws. By signing up with Us, You consent to receive updates related to Your account and program (such as, sign up confirmation, updated terms of service, account expiry, tender details, etc.) on email, SMS and WhatsApp.

1.3. Information about Your hardware and software may be automatically collected by Us. This information can include usage information that includes Your interactions with Platform, device information, such as unique device identifiers, operating system information, internet service provider, IP address, screen resolution, language, the date and time of each of Your logins and requests. This information is used for the operation of Platform, to maintain quality of the Services, and to provide general statistics regarding use of the Services and/or the Platform.

1.4. The Company implements reasonable security practices and procedures including encryption, access controls, and regular security audits to protect Your personal data. In the event that User Data is disclosed to or accessed by an unauthorized party and has come to Our knowledge, We shall promptly notify You and use reasonable efforts to cooperate with Your investigation of the incident. The Company shall not be responsible for any backup, recovery or other steps required to ensure that User Data is recoverable in the case of data loss. You are solely responsible for backing up Your User Data on a regular basis and taking appropriate steps to safeguard and ensure the integrity of Your User Data.

1.5. You own all right, title, and interest (including all intellectual property rights) in and to Your User Data. Following Your use of the Platform, You may submit a written request to the Company to remove from the Company’s systems any User Data consisting of personally identifiable information and following the receipt of such request, Company shall promptly delete any such personally identifiable information from its systems. Company shall provide to You a copy of Your User Data promptly following Your written request for such User Data.

1.6. As part of the Services, We may collect certain personal information (including but not limited to phone number and email address), and let You interact with other users of the Platform via social media or other third party service platforms. Details of the types of information We collect and the end use for such information is provided in Our privacy policy which can be accessed at https://zinit.in/privacy. You acknowledge that We do not control what users do with the information they obtain from ‘WhatsApp’ or other social media or other third party service platform. You acknowledge that We are not responsible or liable for interactions involved between users/third parties. We are not liable for disputes, claims, losses, injuries or damage of any kind that arise out of or relate to the conduct of users of the Platform and/or any third party.

2.1. Registration of User. Each User shall subscribe to the Services by registering and maintaining an account created by the User (“User Account”) for which We will require You to furnish to Us, certain information, and details, including but not limited to User Data, and any other information deemed necessary by the Company. You agree to keep this information updated at all times. You agree to maintain the confidentiality of Your User Account and its credentials. You are responsible for the security of the chosen password and are fully liable for all actions or omissions taken through the Platform using Your User Account, including cases of voluntary disclosure or failure to maintain the confidentiality of access credentials by You to third parties. You acknowledge and agree that any action performed through Your User Account shall be deemed to have been performed by You.

2.2. Payment Terms.

2.2.1. Bidder’s Payment Terms. The Services provided through the Platform to the Bidder are made available through an annual subscription plan which shall be valid for a period of 365 (three hundred and sixty-five) days from the date of subscription. To access or use the Services provided by Us, the Bidder is required to subscribe by making payment of the subscription fee on the Platform. By subscribing to the Services, the Bidder agrees to pay the annual subscription fee in advance for the upcoming year. The fee is considered paid from the moment the funds are credited to Our bank account.

2.2.2. Supplier’s Payment Terms. For the Supplier, no upfront subscription fee shall be charged by Us. However, where a Supplier is selected as the winning bidder, the Supplier shall pay a fixed service fee as determined by the Service Fee Schedule published by Us from time to time (“Service Fee”). For each tender published on the Platform that You are eligible to participate in, the Service Fee will be clearly displayed. By choosing to proceed with participation in any such tender, You acknowledge and agree to the Service Fees, and Your participation shall be deemed as acceptance of the terms attached to the Service Fees. Additionally, the Supplier hereby agrees that:

a. If the Company issues an invoice for the Service Fee to the originally declared winner(s) and subsequently the Bidder cancels the results of the tender—then selects the same Supplier as the new winner under revised (e.g., reduced volume or price) conditions—the originally issued invoice remains valid. The Supplier shall remain liable to pay the Service Fee based on the original results.

b. If the revised results in a higher contract value, We reserve the right to recalculate the Service Fee based on the updated amount specified in the new announcement addressed to the winning Supplier(s).

c. If the Bidder selects a different winner after an invoice has been issued to the original winner(s), the new winner is also obligated to pay the Service Fee based on the amount indicated in the announcement addressed to them.

This does not release the original winner(s) from their obligation to pay the previously invoiced Service Fee.

d. In cases where multiple Suppliers are selected as winners, the Service Fee for each is calculated individually, based on the value of the offer accepted by the Bidder for each respective Supplier.

e. If the Bidder cancels the tender after invoices have been issued by Us and does not appoint a new winner, or if the tender is reverted to the result-review stage or cancelled after winners have been declared, the Service Fee remains payable by all Suppliers who were previously recognized as winners.

f. The Service Fee shall be calculated strictly in accordance with the Service Fee Schedule set out in Schedule 1 and applicable at the time the tender results are declared. The Service Fee for a tender shall not be varied after an invoice has been issued to the winning Supplier(s). It is hereby agreed that any negotiations, agreements, or legally binding documents executed between the Bidder and Supplier(s) outside the Platform, on terms differing from those published, shall have no effect on the calculation of the Service Fee. For clarity, the Service Fee is determined exclusively based on the data provided in the tender as published on the Platform, regardless of any off-Platform arrangements. The obligation to pay the Service Fee is absolute, independent, and not contingent upon completion, performance, or validity of any underlying contract between Bidder and Supplier.

g. If the Supplier fails to pay any Service Fee within the prescribed timeframe, the Company shall have the right to immediately suspend the Supplier’s account on the Platform. The Supplier’s account may only be reinstated upon full payment of the outstanding Service Fee plus a contractual penalty equal to five (5) times the amount of the unpaid Service Fee.

h. The Service Fee may be modified by Us at any time prior to the issuance of an invoice to the winning Supplier(s) by posting an update to the relevant tender on the Platform. We may unilaterally adjust the Service Fee only if the Bidder has incorrectly specified the type of tender or applicable special conditions. Any such adjustment must remain within the scope of the predefined tender types and special conditions available on the Platform.

At time of publishing the tender request on the Platform, the Bidder may elect to bear the cost of the Service Fee. This election must be made and clearly indicated prior to the publication of the tender request on the Platform. By selecting the option indicating that the Service Fee is payable by the Bidder and clicking the “Publish Request” button, the Bidder expressly acknowledges and agrees to pay the Service Fee to the Company in accordance with the terms applicable to the tender request.

2.3. Mode of Payment. The subscription fee payable by the Bidder shall be exclusive of all applicable taxes and any charges or deductions levied by the payment gateway, including those associated with credit cards, debit cards, net banking, or UPI transactions. The Bidder may choose to pay the subscription fee by any of the payment options made available by the Company including credit card, debit card, net banking, or UPI. If the Company changes the subscription fee payable, the Company shall give the Bidder advance notice of these changes via a message to the email address associated with the Bidder account. When the Bidder subscribes to the Services, the Bidder must provide Us with complete and accurate payment information thereby authorizing Us to charge the Bidder for the Services availed. In the event of failure to remit the payment, access to the Services shall not be commenced or shall stand terminated. The Bidder acknowledge that the Bidder will be able to access the Services on the Platform only upon making full payment of subscription fee.

2.4. Invoice. Any invoices raised by Us shall be paid by You within 3 (three) days from the date of issuance of the invoice unless otherwise agreed between the Parties. You may view Your past payments and invoices, if any, on the Platform. Invoices for payments will also be delivered to the e-mail address registered with Us upon successful payment.

2.5. Tax withholding and compliance obligations - In the event that We, as an e-commerce operator under applicable Indian laws, are obligated to undertake any tax withholding or other statutory compliance in relation to transactions facilitated through the Platform, including where payments are made directly between the Supplier and the Bidder, and We incur any tax-related liability or cost (including, without limitation, withholding tax amounts or compliance-related expenses) on behalf of the Supplier, We shall have the right to recover such amounts from the Supplier immediately upon demand.

2.6. Restriction on Use. The Platform is only available to Bidder and Suppliers who participate in tenders by themselves directly or indirectly through the means of consortium or partners. Every Bidder is entitled to a single subscription per User Account and such subscription cannot be shared, transferred, leased, subleased, rented, assigned or distributed under any circumstances. If You want further information on permitted use, or a license to republish any material, email us at Legal@zinit.com.

2.7. Renewal. It is at the discretion of the Bidder to renew the subscription. The Bidder hereby acknowledges and agrees that the Company reserves the absolute right to ascertain, amend and modify the Terms and subscription fee herein and in case of renewal.

2.8. Refund Terms. The Company stands behind the information provided by it and value its customers. The Company makes sure that You take informed decision of availing the Services by providing free trials on the Platform. The Company also advises You to kindly have a proper discussion and inquiry before subscribing to the Services. The Company requests You to appreciate the fact the information being sold is in electronic format and hence it is considered to be consumed immediately after the Company sends the email containing website account credentials. Therefore, the Company will not entertain any request for a refund. The Company would further clarify that once the payment is done, it will be assumed that You have evaluated the Services to its fullest satisfaction and have clarified all Your queries/doubts with respect to the Services. After making the payment no refund request will be entertained.

2.9. Cancellation. We provide the Bidders with an option to cancel their subscription at any time, directly without any requirement of prior intimation to the Company. Cancellation may be done by the Bidder through the account settings option available on the Platform. If the subscription period is not exhausted at the time of cancellation, the Bidder may continue to access the Services till the time the subscription period has not expired. Subject to Clause 2.2.2, for the Suppliers, once the tender has been secured, they are obligated and liable to pay the agreed amount which is a percentage of the secured tender’s amount irrespective of their cancellation of the User Account. The Bidders will not be entitled to refund of subscription amount (wholly/partially) in case of cancellation of their subscription.

2.10. Eligibility. Persons who are ‘competent’ to enter into a contract in accordance with the Indian Contract Act, 1872 shall be eligible to subscribe for the Services and use our Platform. Persons who are minors, un-discharged insolvent etc. are not eligible to register for Our Services. As a minor, if You wish to use Our Services, such use shall be made available to You by Your legal guardian or parents, who have agreed to these Terms. In the event a minor utilizes the Platform/Services, it is assumed that he/she has obtained the consent of the legal guardian or parents, and such use is made available by the legal guardian or parents. The Company will not be responsible for any consequence that arises as a result of misuse of any kind of Our Services that may occur by virtue of any person including a minor registering for the Services provided. By using the Services, You warrant that all the data provided by You is accurate and complete and that minor using the Services has obtained the consent of parent/legal guardian. The Company reserves the right to terminate Your subscription and / or refuse to provide You with access to the Services if it is discovered that You are under the age of 18 (eighteen) years and the consent to use the Services is not made by Your parent/legal guardian or any information provided by You is inaccurate. You acknowledge that the Company does not have the responsibility to ensure that You conform to the aforesaid eligibility criteria. It shall be Your sole responsibility to ensure that You meet the required qualification. Any persons under the age of 18 (eighteen) should seek the consent of their parents/legal guardians before providing any information about themselves or their parents and other family members on the Platform.

3.1. You hereby represent and warrant:

3.1.1. That You have the right, authority, and capacity to enter into this Terms on Your own behalf and on behalf on any person for whom You are acting and to abide by all of the terms and conditions contained herein, and that if any aspect of Your participation violates provisions of the law to which You are subject, You will cease using the Services and close Your User Account;

3.1.2. That You are at least 18 (eighteen) years old and competent to execute and perform into any agreement You enter into through Our Platform;

3.1.3. That You shall not use a false name or email address owned or controlled by another person with the intent to impersonate that person or for any other reason.

3.1.4. That You shall not use a user ID name that is subject to any rights of a person other than yourself without appropriate authorization.

3.1.5. That You shall comply with the terms and conditions stipulated in this Terms;

3.1.6. That You shall be solely responsible for maintaining the confidentiality of Your password;

3.1.7. That all the representations made by You to Us including in accordance with these Terms are true, correct and complete and that You will update Your registration information with the Company as needed so that it remains true, correct and complete;

3.1.8. That Your usage of the Services will not, in any manner, directly or indirectly, violate terms of any contractual arrangement binding on You; and

3.1.9. You are capable of assessing surroundings and identifying risks involved with each exercise in the Services and are responsible and shall solely be liable for the consequences of any injury to Your child and Yourself

3.1.10. In connection with User Data, You hereby represent, warrant, and agree that:

a. You have obtained the User Data lawfully, and the User Data does not and will not violate any applicable laws or any person or entity’s proprietary or intellectual property rights;

b. the User Data is free of all viruses, Trojan horses, and other elements that could interrupt or harm the systems or software used by Us to provide the Services;

c. all User Data has and will be collected by You in accordance with a privacy policy that permits Us to share, collect, use, and disclose such User Data as contemplated under these Terms (including without limitation, by enabling You to share certain User Data with third parties through the Platform), and if required by applicable law, pursuant to consents obtained by You to do each of the foregoing;

d. You are solely responsible for ensuring compliance with all privacy laws in all jurisdictions that may apply to User Data provided hereunder.

e. We may exercise the rights in User Data granted hereunder without liability or cost to any third party; and

f. You shall provide complete, correct, honest and current information as required by the Company at the time of creation of User Account and at the time of subscription including but not limited to the User Data. If You provide any User Data that is untrue, inaccurate, not current, or incomplete, or if there are reasonable grounds to suspect that the User Data provided by You is untrue, inaccurate, not current or incomplete, the Company reserves the right to suspend, terminate, or refuse your current or future use of the Platform. To the extent that You have provided User Data to use the Platform, You represent that You have all rights required to provide such User Data and further represent that it is true and accurate.

g. the User Data complies with the terms of these Terms. For purposes of clarity, We take no responsibility and assume no liability for any User Data, and You will be solely responsible for its User Data and the consequences of sharing it hereunder.

3.1.11. In connection with the Bidder, the Bidder hereby represents and warrants that the Bidder shall not place (or duplicate) identical tenders on the other similar to the Platform services, accept Suppliers' proposals for the tender placed on the Platform only through the Platform and complete at least 70 percent of the tenders at the end of each quarter by selecting a winner of the tender on the Platform or closing the tender without choosing the winner if no bids for the tender were submitted or none of the proposals submitted met Your criteria.

4.1. The Platform may be used only for lawful purposes. The Company specifically prohibits any use of the Platform for, and You agree not to use the Platform for any of the following purposes:

4.1.1. Modifying, publishing, storing, transmitting, updating, distributing, displaying, performing, participating in the transfer or sale of, create derivative works on, or in any way exploiting, any of the copyrighted material contained on the Platform, in whole or in part, without Our prior written consent; or

4.1.2. Subleasing, leasing, selling, assigning, transferring, distributing, renting, permitting concurrent use of, or granting other rights in the data/User Data/any data relating to the Services and any material and documentation provided on the Platform by other Users or the Company to any third party.

4.1.3. Defame, libel, disparage, threaten, harass or intimidate anyone or otherwise violate the personal, privacy, contractual, intellectual property or other rights of any person, including by the use of offensive comments related to race, national origin, gender, sexual preference or physical handicap;

4.1.4. Submit any content or material that falsely expresses or implies that such data/User Data/any data relating to the Services or material is sponsored or endorsed by the Company; or

4.1.5. Sell access to the Platform or any part thereof other than through a mechanism expressly approved by the Company.

4.1.6. Use, display, upload, modify, publish, transmit, update, share or store any information that:

a. belongs to another person;

b. is harmful, threatening, abusive, harassing, blasphemous, objectionable, defamatory, vulgar, obscene, pornographic, paedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

c. harm minors in any way;

d. infringes any patent, trademark, copyright or other proprietary rights;

e. violates any law for the time being in force;

f. discloses sensitive personal information of other person or to which the User does not have any right to;

g. causes annoyance or inconvenience or deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

h. impersonate another person;

i. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

j. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

We reserve the right to suspend or terminate accounts engaged in prohibited conduct.

5.1. In the event it is determined by Us that You have violated any of these Terms, We shall have the right, at Our sole discretion, to suspend Your subscription and/or prohibit access to any or all features/parts of the Services forthwith. Any such suspension or termination of access to Services may be effected by Us without providing You with a prior written notice in this regard. Upon such termination of access to the Services, these Terms, as applicable to You, will be deemed to have been terminated and no refund of any payments made by You shall be required to be made by the Company.

5.2. We have the right to, at Our sole discretion, to suspend, limit, or terminate Your access to the informational mailing at any time without explanation or prior notice to You.

5.3. These Terms shall stand terminated upon Your closing of Your User Account on the Platform.

6.1. You agree to indemnify and hold the Company and its directors, shareholders, employee, affiliates, agents, or licensors harmless from: (i) any actions, claims, demands, suits, damages, losses, penalties, interest and other charges and expenses (including legal fees and other dispute resolution costs) made by any person due to or arising out of Your use of the Services, any violation of the terms of these Terms or any other agreement executed with the Company or another person by You; (ii) any acts or deeds, including for any non-compliance or violation, of any applicable law, rules, regulations on Your part; (iii) for fraud committed by You; or (iv) Your infringement of any intellectual property or other right of any person or entity; or (v) as a result of any threatening, libelous, obscene, harassing or offensive material posted / transmitted by You on the Platform.

6.2. Your obligations under this Clause 6 shall survive the termination of these Terms in accordance with Clause 5 above.

6.3. Any claim of loss suffered by Us (“Indemnity Claim”) may, within 30 (Thirty) days of Us becoming aware of such claim of loss, be made by Us by issuing of notice, in writing (“Indemnification Notice”) to You. The Indemnification Notice shall, quantify the amount of the loss claimed along with all reasonable documentation evidencing the incurrence of losses, if any, in respect of which Indemnity Claim is being made. Notwithstanding anything contained in this Agreement, any failure or delay on the part of Us to so notify You shall not limit any of the liability or obligations of You under this Clause.

7.1. This Platform is operated by and is the sole property of the Company. Any and all material on this Platform, including images, illustrations, audio and video clips, trade names, proprietary information and knowledge, technology, databases, or rights with respect thereto necessary for Our business as is now being operated are protected by copyrights, trademarks, and other intellectual property rights that are owned by Us or by other parties that have licensed such material to Us, or such parties having ownership of content uploaded on the Platform. You agree that any and all material displayed on the Platform is solely for Your personal use and You shall not, whether directly or indirectly, copy, reproduce, republish, post, upload, transmit or distribute such material in any manner and through any media including by way of e-mail or other electronic means and You shall not assist any other person in doing so. Modification of the said materials or use of the materials on any other Platform or networked computer environment or use of the materials for any purpose other than personal use is a violation of the said copyrights, trademarks and other intellectual proprietary rights, and is expressly prohibited.

7.2. The Company grants to You a temporary, non-exclusive, revocable, non- transferable limited license to use the Platform for Your own use. All right, title, and interest in and to the Platform (excluding content uploaded specifically by a user) is and will remain the exclusive property of the Company and/or its licensors.

7.3. By submitting any data/User Data/any data relating to the Services, content or material to the Platform including names, logos, photos videos and/or any material, whether protected through trademark, copyright, word mark, etc. or not, including those of Yourself, Your child, Your family members or Your organisation, You hereby grant Us a worldwide, non-exclusive, royalty-free, perpetual, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform such content in connection with the Platform and, including without limitation for promoting and redistributing part or all of the Platform (and derivative works thereof) in any media formats and through any media channels. In the event it does so, the Company shall seek to maintain the confidentiality of the content consistent with Your account classification, but the Company cannot guarantee any such confidentiality. Upon Your request, We will use Our commercial best efforts to remove all the content or material submitted by You on the Platform.

7.4. From time to time, We test various aspects of Our Platform, including Our Website, user interfaces, service levels, plans, promotions, features, availability of content, delivery, and pricing, and we reserve the right to include You in or exclude You from these tests without notice.

7.5. You hereby grant Us worldwide permission to use Your name, logo, and trademarks for the purpose of identifying You as a customer of Our Platform. This includes, but is not limited to, use on the Platform’s website, in marketing materials, presentations, case studies, and other promotional activities. We agree to use the Your name and logo in a manner consistent with the Your brand guidelines, if provided, and to cease such use upon written request from You.

8.1. You are entirely liable for maintaining the confidentiality of the User Data, including any other verification information used on the Platform. All activities that occur using the User Data or other verification information supplied to or established by You with respect to Platform will be Your sole responsibility. The Company is not liable if the User Data is misused by You due to any reason whatsoever.

8.2. You are responsible not to share information which enables access/ usage of Platform to any third party. You should immediately notify the Company of any unauthorized use of the Platform, verification information, or any other breach of security. You agree that the Company will not be liable for any loss or damage arising from Your failure to comply with these Terms.

9.1. For each and every tender related information, an initial tender notice (issued by the Bidder) has been made available on the Website. The Suppliers are requested to read the tender notices very carefully.

9.2. To the extent permitted by applicable laws, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) Your use or inability to use the Services; (b) unauthorized access to or use of Our servers and/or any and all personal information stored therein; or (c) any interruption or cessation of transmission to or from the Services.

9.3. In the preparation of the Platform and contents therein, every effort has been made to offer the most current, correct, and clearly expressed information possible. Nevertheless, inadvertent errors may occur. In particular, but without limiting anything here, the Company disclaims any responsibility for any errors and accuracy of the information that may be contained in the Services. Any feedback from User is most welcome to make the Platform and contents thereof error free and user friendly. The Company also reserves the right and discretion to make any changes/corrections or withdraw/add contents at any time without notice. Neither the Company nor any third party(s) provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on the Platform for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and We expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

9.4. Our Platform provides Users with access to tender documents and notices. Such information is provided on an “as is” and “as available” basis and We assume no liability for the accuracy, completeness, use, non-obsolescence, correctness, non-infringement, merchantability, or fitness of such information. We shall not be liable to update or ensure continuity of such information contained on the Platform. We would not be responsible for any errors which might appear in such information, which is compiled from third party sources or for any unavailability of such information. Neither the Company nor any of its employee, affiliates, agents, or licensors shall be liable to You or anyone else for any loss or injury caused in whole or part by its negligence or contingencies in procuring, compiling, interpreting, reporting, or delivering the Services and any information through the Services on the Platform.

9.5. From time to time the Platform may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that We endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to the Platform from another website or document without the Company’s prior written consent.

9.6. Our Platform is merely a mode of connecting the Bidders and the Suppliers and We provide no guarantee to any Bidder for finding the Supplier for any tender listed on the Platform and We provide no guarantee to any Supplier towards securing a tender that they shall apply for through the Platform.

9.7. We do not participate in the bidding process, nor shall We act on behalf of either the Bidder or the Supplier and do not control the fulfillment of obligations by Bidders or Suppliers arising from the bidding process. We bear no responsibility and/or liability for any events taking place outside the Platform, and for the performance of any contractual obligations between the Bidders and Suppliers, including but not limited to obligations related to the quality, quantity, or delivery terms of goods and services, or fulfilment of any payment obligations, or any issues arising after the selection of the Bidders and/or any contract closures between the Suppliers and the Bidders. Any disputes or claims between users of the Platform must be resolved directly amongst themselves, without the involvement of the Company.

9.8. Supplier Contact Information and Consent. You, the Bidder, may provide the Company with the contact details of Your winning Supplier(s) for the purpose of receiving informational communications. By submitting such information, You confirm that You have obtained all necessary consents from Your winning Suppliers to share their contact details with third parties and to allow them to receive informational communications. You acknowledge and agree that You are fully responsible for obtaining these consents and that You will indemnify and hold the Company harmless from any claims, losses, damages, or expenses arising from Your failure to comply with this obligation.

10.1.These Terms shall be governed by and construed in accordance with the laws of the Republic of India and subject to the provisions of arbitration set out herein, the courts at New Delhi, India shall have exclusive jurisdiction in relation to any Disputes (defined below) arising out of or in connection with these Terms subject to the provisions of this Clause 10, without regard to any conflict of laws.

10.2.Any action, dispute or difference arising under or relating to this Terms (“Dispute”) shall at the first instance be resolved through good faith negotiations between the parties hereto, which negotiations shall begin promptly, within 15 (fifteen) days after a party has delivered to the other party a written request for such consultation. If the parties are unable to resolve the Dispute in question within 15 (fifteen) days of the commencement of negotiations, such Dispute shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time and rules prescribed thereunder. When any Dispute is under arbitration, except for the matters under dispute, the Company and You shall continue to exercise the remaining respective rights and fulfil the remaining respective obligations under this Terms.

10.3.The arbitration shall be conducted by a sole arbitrator jointly appointed by the Company and You. If parties fail to appoint an arbitrator within 30 (thirty) days after service of the notice of arbitration, such arbitrator shall be appointed in accordance with provisions of the Arbitration and Conciliation Act, 1996.The venue of arbitration shall be New Delhi, India.

10.4.The language of the arbitration proceedings and of all written decisions and correspondence relating to the arbitration shall be English.

11.1.All notices served by the Company shall be provided via email to Your account. Any notice to be provided to the Company should be sent to Legal@zinit.com.

12.1.The Terms, along with the Privacy Policy, and any other guidelines made applicable to the Platform from time to time, constitute the entire agreement between the Company and You with respect to Your access to or use of the Platform and the Services thereof.

13.1.In no event shall the Company be held liable for any failure to perform any of its obligations, if the performance is prevented, hindered or delayed by any event due to any cause beyond the reasonable control of a Party, including, without limitation, unavailability of any communication system, transmitters, sabotage, fire, vandals, flood, explosion, hacking, pandemic, lockdowns, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, strike, embargo, war or acts of government (“Force Majeure Event”).

14.1.If any term, provision, covenant, or restriction of these Terms is held by a court of competent jurisdiction to be invalid, void or unenforceable, the remainder of the terms, provisions, covenants and restrictions of these Terms shall remain in full force and effect and shall in no way be affected, impaired or invalidated.

15.1.The rights and remedies available under this Terms may be exercised as often as necessary and are cumulative and not exclusive of rights or remedies provided by law. It may be waived only in writing. Delay in exercising or non-exercise of any such right or remedy does not constitute a waiver of that right or remedy, or any other right or remedy.

16.1.You acknowledge that Your participation on the Platform and/or subscription to the Services, does not make You an employee or agency or partnership or joint venture or franchise of the Company.

17.1.We make all best endeavors to provide You with a pleasant experience. In the unlikely event that You face any issues, please contact us.

By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.